Help center
Frequently asked questions.
Everything about building, running, and reselling a YowtoBooth — hardware, Vendo self-service mode, licensing, printing, and the partner program. Can't find it here? Email us.
Getting started
What is YowtoBooth?
YowtoBooth turns an Android tablet and a thermal receipt printer into a full event photobooth — guided capture, instant black-and-white photo-strip printing, QR soft-copy delivery, and guest payments, all from one app.
What do I need to get started?
Just a tablet (Android 8.0+, 7–11″ screen) and a 58mm or 80mm ESC/POS Bluetooth thermal printer. No proprietary hardware, no ink cartridges. Buy a software license, activate it on your device, and you're ready to run events. Already have the hardware? Head straight to Plans & Pricing.
Do I need experience running a photobooth business?
No. The app guides guests through capture with a countdown and layout selection, and walks you through setup with a step-by-step activation flow the first time you open it.
Is there a ready-made machine I can just buy?
Yes — the Complete Photobooth Package bundles a 10.1″ touchscreen tablet, 10 rolls of thermal paper, a free ring light, and a 6-month software license (then ₱300/month) in one order. Check current pricing and stock on Plans & Pricing.
Hardware & building your own machine
Can we build a vendo (self-service) machine using your software?
Yes. Any ESP32 board — off-the-shelf or your own custom design — can run our Vendo firmware. Download the firmware and the app, wire up a coin and/or bill acceptor, and pairing to the tablet happens automatically over your local network (mDNS) — no manual IP addresses or tokens to type in.
Does the standalone version need any other special parts?
No. If you're not building a self-service machine, you don't need any of the Vendo hardware at all — just a tablet, a thermal printer, and a software license. Vendo Mode is entirely optional.
Which tablets and printers are compatible?
Any Android 8.0+ tablet with a 7–11″ screen, Bluetooth, and Wi-Fi, paired with a standard 58mm or 80mm ESC/POS Bluetooth thermal printer — the same printers used for retail and POS receipts. No YowtoBooth-branded hardware required.
What's involved in flashing the Vendo firmware?
We publish a ready-to-flash firmware image plus the full source as a PlatformIO project, along with wiring, protocol, and pairing documentation. Firmware updates are applied over USB by design — deliberately no wireless firmware updates, so a booth out in the field can't be bricked over the network.
Vendo mode (self-service)
What is Vendo Mode?
An optional mode that turns your booth into an unattended, coin- or bill-operated machine: a guest inserts enough money to unlock "Start Photo," and the session begins automatically.
Does Vendo Mode work without internet?
Yes. Credit and session state are tracked locally on the tablet, so the booth keeps accepting payments and printing even if the connection drops.
Can I accept both coins and bills?
Yes, independently — enable just coins, just bills, or both, and set your own price per session.
Do I have to hand-teach every coin and bill value?
Not for peso pricing — turn on automatic ₱1/₱5/₱10/₱20 coin mapping and the rest is optional fine-tuning from the Vendo settings screen, which also keeps a transaction history you can export as a CSV.
Printing & photos
What print layouts are available?
Single photo, 2-photo strip, 3-photo strip, 2×2 grid, double photo card (two copies at once), Polaroid-style, and a Wanted-poster frame — seven layouts guests can choose from each session.
Does it use ink cartridges?
No — thermal printing only, so there's nothing to refill or replace besides paper rolls.
Do guests also get a digital copy?
Yes — every session can offer a QR code guests scan to download a full soft copy, no app or account needed on their end.
How long is the digital download available?
24 hours from the moment it's generated, by default. After that the file is removed automatically.
Payments
What payment methods can my guests use?
GCash and QR-based payments (Maya included), bank transfer, plain cash at a staffed counter, or free/no-payment sessions — pick whichever combination fits your event.
Can I restrict which payment options show up?
Yes — choose exactly which methods are offered from your booth's settings; you're not stuck with all of them switched on.
Licensing & pricing
How does licensing work?
Each license is machine-bound: it activates on one device, and its term only starts counting down once it's actually activated — not from the day you bought it. Full terms are on the Plans & Pricing page.
What happens when my license expires?
You get a short grace period after expiry before the machine stops working, plus advance email warnings, so there's time to renew without an event-day surprise.
Can I move a license to a different machine?
Machine transfers go through admin approval — reach out and we'll move it for you.
Do you show pricing in currencies other than PHP?
Yes — Plans & Pricing auto-detects your country and shows an approximate price in your local currency (Malaysian Ringgit, Vietnamese Dong, Indonesian Rupiah, and more), with a manual switcher if we guess wrong. All checkout and billing is still charged in PHP.
Distributor & reseller program
Can I become a distributor?
Yes — the distributor program is open to anyone. Apply anytime; no invitation required. Applications are reviewed, and approved distributors get territory-based pricing, a dedicated dashboard, marketing materials, and priority support.
Can I resell YowtoBooth machines or licenses under my own brand?
Yes — that's exactly what the Builder program is for. Buy machine-activation licenses in bulk at Starter or Pro Builder pricing, build and brand your own machines, and sell them as your own business.
What's the difference between Starter Builder, Pro Builder, and Distributor?
Starter Builder is pay-as-you-go (minimum 3 licenses). Pro Builder unlocks bulk pricing and a bonus structure — buy 10 paid licenses, get 5 free. Distributor is our top tier: custom pricing, an approved territory, and dedicated account support, by application. Compare all three on Plans & Pricing.
Do I need an account to apply?
No — apply as a guest, or sign in first to prefill your details. Guest applicants get a secure link by email to track their application status. Start an application.
Support & warranty
What support do I get?
Standard technical support and app OTA updates on every tier, with priority support for Pro Builder and Distributor partners.
What's the warranty on the complete machine package?
1 month of hardware warranty plus 6 months of after-sales setup and technical guidance, included with every complete package order.
How do I get help?
Email sales@yowtobooth.com or message us on Facebook — we're generally reachable Monday–Saturday, 9am–6pm.
Managing your booth
Can I customize receipts with my own branding?
Yes — upload your logo, choose where it prints, and set your own header, footer, and contact line on every printed receipt.
Can I track sales?
Yes — an on-device sales dashboard shows your transactions with date-range filtering, and everything syncs to your online account automatically.
Do I have to manually update the app?
No — automatic OTA app updates are on by default; you can turn them off if you'd rather control timing yourself.
Still have a question we haven't answered? Email sales@yowtobooth.com and we'll get back to you.
